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My Planned Care

If you are currently waiting for a hospital appointment, operation or treatment, we wanted to let you know that the NHS has recently launched the My Planned Care Patient Digital Platform www.myplannedcare.nhs.uk which gives you direct access to the latest average wait time information for your trust, as well as helpful advice and support whilst you wait.
We encourage to look at this site where you may find the information you need before contacting your GP or hospital for an update about any elective procedures you are waiting for.
Updated weekly, the site is easy-to-use and is ‘open-access’ so your carer, friends, relatives and your NHS team can also access this information.

                                                              

Our Mission Statement

To strive for excellence and work in partnership with our patients to ensure they are supported in their healthcare in a setting that meets their expectations.

 

 Our Goals

    • To be caring professionals who are committed and dedicated to providing a first class patient care service.
    • To ensure our patients’ are seen by the most appropriate professional as quickly as possible.



    • To provide services in a primary care setting, to ensure services are local to our patient population.

 

    • To understand and work in partnership with patients and other agencies and encourage patients to participate fully in the decision making process about their healthcare.



    • To treat patients with the same dignity and respect we would want for ourselves.

 

    • To empower patients to take control of their own healthcare.

 

    • To provide a safe and clean environment for our patients to be seen and also for our staff to work in.



    • To focus on the prevention of diseases by promoting health and wellbeing and offering appropriate care and advice to our patients.

 

    • To be a learning organisation that continually improves what we are able to offer patients and pass this knowledge on to trainees.


 

    • To continually improve the lines of communication to patients using the latest technology as appropriate.


 

    • To ensure the equipment we use is safe for practice and regularly inspected.

 

    • To protect our staff by adhering to the Zero Tolerance policy.

 
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